Responsible Gaming
at 6sixe
6sixe is committed to providing a safe, fair, and enjoyable entertainment experience for every player in Bangladesh. Our responsible gaming tools — from deposit limits and time-out features to full self-exclusion — are here to keep you in control. For players aged 21 and above only.
Playing Smart, Staying in Control
At 6sixe, we believe that gambling is — and must always remain — a form of entertainment, not a solution to financial difficulties or personal stress. The excitement of a cricket match, the thrill of a slot spin, or the strategy of a live casino hand should bring joy, not anxiety. When enjoyment starts to tip into something else, we want every player to feel fully supported and empowered to take action.
Our responsible gaming programme is built around a simple idea: you should always be in charge of your experience on 6sixe. We provide practical tools that allow you to set your own boundaries — daily, weekly, or monthly deposit caps, session time reminders, cooling-off periods, and permanent self-exclusion options. These tools are available to every registered player in Bangladesh, free of charge, and can be activated at any time by contacting our 24/7 English-language support team.
We also take our duty to protect vulnerable players seriously. 6sixe employs an active responsible gaming monitoring system that flags accounts displaying patterns associated with problem gambling behaviour — including unusually frequent deposits, rapid session escalation, or repeated large losses within a short timeframe. When our team identifies these patterns, we proactively reach out to the player to check in and discuss available support options.
This page outlines the full range of tools and support services available to 6sixe players. Whether you are simply curious about best practices, concerned about a change in your habits, or need immediate assistance, the information and guidance you need is here. Remember: gambling responsibly is not a sign of weakness — it is the mark of a smart, informed player.
If you need help right now: Contact our support team immediately via live chat on the 6sixe platform or email us at [email protected] (plain text only — not a clickable link). Our team is available 24 hours a day, every day of the year, including during Eid, Pohela Boishakh, Victory Day, and all public holidays in Bangladesh.
Tools That Keep You in Control
6sixe provides six core responsible gaming tools that every registered player can access at any time. No waiting periods, no hidden requirements — just straightforward controls designed to protect your wellbeing.
Deposit Limits
Set a maximum deposit amount per day, week, or month in Bangladeshi Taka (৳). Once your chosen limit is reached, no further deposits can be processed until the period resets. Lowering your limit takes effect immediately; requesting an increase requires a 24-hour cooling period to prevent impulsive decisions.
Available NowSession Time Limits
Choose how long your gaming sessions can run before you are automatically reminded to take a break. Set daily session time caps of 30 minutes, 1 hour, 2 hours, or a custom duration that suits your lifestyle. When your session limit is reached, a prominent on-screen reminder is displayed before you can continue.
Available NowCool-Off Period
Take a short break from gambling without permanently closing your account. Cool-off periods are available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period, your account remains open but all gaming activity and new deposits are suspended. The period cannot be reversed once activated.
Available NowSelf-Exclusion
If you feel that gambling is negatively affecting your life, you can request a full self-exclusion from the 6sixe platform. Self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure are available. During self-exclusion, all marketing communications will cease and you will not be able to open a new account. This is a serious and effective step.
Contact SupportLoss Limits
Set a maximum net loss threshold for any given day, week, or month. Once your chosen loss limit is reached, all further wagering is suspended for the remainder of that period, regardless of your remaining account balance. This tool is particularly effective at preventing the common pattern of chasing losses after a difficult session.
Available NowReality Checks
Enable automatic reality check pop-ups that appear at regular intervals during your session — every 15, 30, or 60 minutes. Each reality check displays how long you have been playing, your net wins or losses for the session, and a clear prompt to decide whether you wish to continue, take a break, or end your session entirely.
Available NowWarning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise in yourself. The following are common early warning signs. If you identify with several of these, we strongly encourage you to use one of our player protection tools or contact our support team immediately.
Remember: Recognising a problem is the first and most important step. 6sixe's support team handles all responsible gaming enquiries with complete confidentiality and without judgment. You are never alone in this.
Gambling beyond your means. Spending more money on gambling than you can comfortably afford, or using rent, bill payments, or essential household funds to place bets.
Chasing losses. Feeling a strong compulsion to immediately place more bets after a losing session in order to win back what you have lost, rather than accepting the loss and stopping.
Gambling to escape stress. Turning to gambling as a way to cope with anxiety, depression, loneliness, boredom, or difficult personal circumstances in your life.
Hiding your gambling. Lying to friends, family members, or colleagues about how much time or money you are spending on gambling platforms, or feeling ashamed of your activity.
Neglecting responsibilities. Missing work, neglecting family obligations, withdrawing from social activities, or sacrificing personal health because of time spent gambling.
Unable to stop. Making repeated unsuccessful attempts to cut back or stop gambling entirely, or feeling restless, irritable, or anxious when you try to reduce your gambling activity.
How Is Your Relationship with Gambling?
The questions on the right are adapted from internationally recognised responsible gaming assessment frameworks. Reflect honestly on each question. If you answer "yes" to three or more, we recommend speaking with our support team or taking a cool-off period as a first step.
This questionnaire is for self-reflection only and does not constitute a clinical diagnosis. All your responses remain entirely private — this is a static checklist for your own use.
Have you ever spent more money gambling than you originally intended to when you started a session?
Have you ever borrowed money, sold possessions, or used credit to fund your gambling activity?
Have you felt that you needed to gamble with progressively larger amounts of money to feel the same level of excitement?
Have you experienced feelings of guilt, shame, or anxiety after a gambling session, yet found yourself returning to gamble again shortly afterwards?
Has gambling ever caused significant problems in your relationships, work performance, studies, or financial stability?
Have you ever tried to stop or reduce your gambling and found that you were unable to do so despite genuinely wanting to?
Do you find yourself preoccupied with gambling — thinking about past sessions, planning future bets, or thinking about ways to get more money to gamble?
Have close friends or family members ever expressed concern about your gambling habits, or have you kept the extent of your gambling a secret from people you care about?
How 6sixe Supports Responsible Gaming
Responsible gaming is not an afterthought at 6sixe — it is embedded into the platform architecture, the customer support training programme, and the product design philosophy. Here is how we live that commitment every day.
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Mandatory Age Verification at Registration
Every new 6sixe account undergoes age verification during the registration process. Players must confirm they are 21 years of age or older. KYC document checks can be requested at any time for additional verification.
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Proactive Behavioural Monitoring
Our platform continuously analyses player activity for patterns associated with problem gambling. When concerning patterns are identified, our customer support team reaches out proactively to offer guidance and support.
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Responsible Gaming Messaging
Responsible gaming reminders, 21+ notices, and links to this page are displayed throughout the 6sixe platform — including on the homepage, login page, deposit screens, and in all email communications.
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Trained Support Team
Our 24/7 English-language customer support team receives dedicated training in responsible gaming practices, enabling them to handle sensitive conversations with care, empathy, and practical knowledge of available tools.
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No Marketing During Exclusion
Players who activate a cool-off period, time-out, or self-exclusion are immediately removed from all 6sixe marketing lists. No promotional emails, SMS messages, or push notifications will be sent during any exclusion period.
Where to Get Help
If you feel that gambling is becoming a problem for you or someone you care about, the following support channels are available. All contacts below are listed as plain text — they are not clickable links.
6sixe Responsible Gaming Support
Our dedicated responsible gaming support agents are available around the clock via live chat on the platform. For written enquiries, contact us at:
[email protected]National Mental Health Helpline (Bangladesh)
The Kaan Pete Roi helpline provides confidential emotional support and mental health assistance to people in Bangladesh. Available in English and Bengali.
Helpline: 01779-554391 (plain text — not a clickable link)Gamblers Anonymous
Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem with gambling and help others to recover.
www.gamblersanonymous.org (plain text — not a link)GamCare
GamCare is a leading provider of free information, advice, and support for anyone affected by problem gambling. Their online resources and chat support are available internationally.
www.gamcare.org.uk (plain text — not a link)Tips for Safe and Enjoyable Play
Following these simple guidelines will help ensure that your experience on 6sixe always remains fun, controlled, and within your personal limits.
Set a Budget First
Decide on a fixed entertainment budget before you start playing — an amount you are genuinely comfortable losing. Never use money set aside for essential expenses such as rent, food, utilities, or family obligations.
Track Your Time
It is easy to lose track of time during an engaging gaming session. Set an alarm on your phone or use 6sixe's built-in session time reminders to ensure you take regular breaks and maintain a healthy balance.
Play for Fun, Not Profit
Treat gambling as a form of entertainment — similar to watching a BPL match or going to a movie. Never rely on gambling winnings as a source of income, and never gamble as a way to solve financial problems.
Know When to Stop
Set clear win and loss limits before each session and stick to them firmly. If you reach your loss limit, stop immediately. If you reach your win target, consider banking those winnings rather than continuing to play.
Play Smart. Play Safe. Play with 6sixe.
Now that you know about our responsible gaming tools and commitment to player wellbeing, explore everything 6sixe has to offer — 500+ casino games, live cricket betting on BPL and T20, and instant bKash and Nagad payments. For players aged 21 and above only. Please gamble responsibly.