6sixe Privacy Policy

1 Who We Are

6sixe ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at https://6sixe.io. 6sixe is the data controller responsible for the personal information collected through this platform. Our primary service audience is adult players located in Bangladesh, and all customer support communications are conducted in English.

For all privacy-related enquiries, please contact our dedicated support team at [email protected] (plain text — not a clickable link). We are committed to responding to all data-related requests within a reasonable timeframe, typically within 14 working days.

2 Data We Collect

6sixe collects personal data in the following categories, depending on how you interact with the platform:

2.1 Registration & Identity Data

When you create a 6sixe account, we collect your full legal name, date of birth, residential address in Bangladesh, email address, and mobile number. During our Know Your Customer (KYC) identity verification process, we may additionally request copies of government-issued identification documents such as your National Identity Card (NID), passport, or birth certificate, as well as proof of your registered residential address.

2.2 Financial & Transaction Data

We collect data relating to deposits and withdrawals you make through the platform, including payment method details (bKash mobile number, Nagad account number, Rocket account, Upay reference, or bank account details), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and references assigned by your payment provider. We do not store full card numbers; card payments are processed through secure third-party payment gateways.

2.3 Gaming & Betting Activity Data

We record your in-platform activity including games played, bet amounts, outcomes, session durations, wagering history, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud prevention, and service personalisation.

2.4 Technical & Device Data

When you access the 6sixe platform, we automatically collect technical data including your IP address, browser type and version, device type (desktop, mobile, tablet), operating system, referring URL, pages visited, and session timestamps. This data helps us maintain platform security, diagnose technical issues, and improve the user experience for players across Dhaka, Chittagong, Sylhet, Khulna, and other regions of Bangladesh.

2.5 Communication Data

If you contact 6sixe via live chat, email, or any other support channel, we retain records of those communications, including the content of messages and any attachments provided. This allows us to track the resolution of your enquiries and maintain a history of support interactions.

3 How We Use Your Data

6sixe uses the personal data we collect for the following specific purposes:

• Account Creation & Management: To register your account, verify your identity, manage your profile, and process your login sessions securely.
• Payment Processing: To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• Service Delivery: To provide access to the full range of 6sixe games and sports betting markets, including casino games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as cricket betting on BPL, IPL, and T20 World Cup events.
• Fraud Prevention & Platform Security: To monitor for suspicious activity, detect multiple-account registrations, prevent money laundering, and protect the integrity of the platform for all players.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling behaviour, enforce self-imposed limits and exclusions, and proactively reach out to players displaying concerning patterns.
• Legal & Regulatory Compliance: To fulfil obligations arising from anti-money-laundering requirements, identity verification laws, and any other applicable regulatory frameworks.
• Customer Support: To respond to enquiries, resolve disputes, handle complaints, and maintain the quality of our 24/7 English-language support service.
• Platform Improvement: To analyse aggregated and anonymised usage data in order to improve the performance, reliability, and features of the 6sixe platform.
• Promotional Communications: To send you relevant bonus offers, VIP programme updates, and event notifications — but only where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time by contacting support.

4 Legal Basis for Processing

6sixe processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 6sixe — including account registration, payment processing, game access, and withdrawal management.
• Legal Obligation: Processing required to comply with applicable legal obligations, such as identity verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate Interests: Processing carried out for the legitimate interests of 6sixe, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time by contacting [email protected].

5 Cookies & Tracking Technologies

6sixe uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the site. The types of cookies we use are described below:

• Strictly Necessary Cookies: Essential for the platform to function. These enable core features such as login session management, security token handling, and payment gateway handshakes. These cookies cannot be disabled without impairing platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how players navigate the 6sixe platform — including which pages are visited most frequently and how long sessions last. This data helps us improve platform performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, last-visited game categories, and display preferences to provide a more personalised experience on your next visit.
• Fraud Prevention Cookies: Used by our security systems to identify and flag unusual device behaviour, bot traffic, and multiple-account registrations from a single device.

6 Data Sharing & Third-Party Processors

6sixe does not sell, rent, or otherwise trade your personal data to third parties for commercial purposes. We share personal data only with the following categories of third parties, and only to the extent necessary for each stated purpose:

• Payment Service Providers: bKash, Nagad, Rocket (Dutch-Bangla MFS), Upay (UCB), Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — for the purpose of processing deposits and withdrawals in Bangladeshi Taka (৳).
• Identity Verification Providers: Third-party KYC and document verification services used to confirm the identity and age (21+) of players during registration or at any subsequent point when verification is requested.
• Game Content Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver their games within the 6sixe environment. These providers do not receive your full personal profile.
• Fraud Prevention & Security Services: Third-party tools used to detect and prevent fraudulent account activity, money laundering, and platform abuse. These services process technical and behavioural data under strict data-processing agreements.
• Customer Support Platforms: Third-party live chat and ticketing tools used to deliver 6sixe's 24/7 English-language customer support. Support agents can access account information necessary to resolve your enquiry.
• Regulatory & Legal Authorities: Where required by applicable law, we may disclose personal data to government authorities, law enforcement agencies, or courts of competent jurisdiction.

All third-party processors engaged by 6sixe are required to handle your data in accordance with data-protection principles consistent with this Privacy Policy and to implement appropriate technical and organisational security measures.

7 Data Retention

6sixe retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The general retention periods we apply are as follows:

After the applicable retention period expires, personal data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.

8 Security Measures

6sixe applies a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser or mobile device and the 6sixe servers is protected using Transport Layer Security (TLS) encryption, the same technology used by banks and financial institutions.
• Password Hashing: Account passwords are never stored in plain text. We use industry-standard one-way cryptographic hashing algorithms to store password credentials securely.
• Access Controls: Access to personal data within the 6sixe organisation is restricted on a strict need-to-know basis. Customer support agents can access only the data necessary to resolve your specific enquiry.
• Automated Fraud Monitoring: Our platform continuously monitors for irregular login patterns, unusual transaction volumes, and device anomalies that may indicate account compromise or fraudulent activity.
• Regular Security Reviews: 6sixe conducts periodic internal reviews of its data security practices and system configurations to identify and remediate potential vulnerabilities promptly.

9 Your Rights Over Your Data

As a 6sixe player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 14 working days and will not charge a fee for standard requests.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose it was collected — you may request that we delete your personal data. Note that this right is subject to legal retention obligations; we cannot delete data that we are legally required to retain.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in specific circumstances, such as while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

Please be aware that exercising certain rights — such as requesting erasure of your identity data — may prevent 6sixe from continuing to provide services to you, as some data is essential for account operation and legal compliance.

10 Children & Minors

The 6sixe platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you must not use the 6sixe platform or submit any personal data through it.

If 6sixe discovers or is notified that personal data has been collected from an individual who is under 21, we will immediately close the associated account, delete the personal data collected, and take any further action required under applicable law. Parents or guardians who believe their child has registered on the 6sixe platform should contact us immediately at [email protected] so that we can investigate and take prompt action.

11 Third-Party Links

The 6sixe platform may contain references to or integrations with third-party services — such as payment gateways and game studios — whose own privacy practices may differ from those described in this policy. Where you interact directly with a third-party service (for example, completing a bKash or Nagad payment through that provider's own interface), the privacy policy of that provider will govern the handling of any data you submit to them directly.

6sixe is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with the 6sixe platform.

12 Changes to This Privacy Policy

6sixe reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players through a notice displayed on the platform, an email to your registered address, or a notification displayed at your next login. The date of the most recent revision is shown at the top of this page and in the table of contents sidebar.

Your continued use of the 6sixe platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated policy. It is your responsibility to review this page periodically. If you do not agree with any changes to this Privacy Policy, you should cease using the platform and may request account closure by contacting our support team.

13 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 6sixe handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the support widget on the 6sixe platform. This is the fastest way to reach our team.
• Email: [email protected] (plain text — not a clickable link). We aim to acknowledge all written complaints within 48 hours and to provide a full response within 14 working days.

Please provide as much detail as possible in your communication, including your registered username, the nature of your concern, and any relevant transaction or session reference numbers. This will help us investigate and respond to your enquiry as efficiently as possible.

This Privacy Policy was last reviewed and updated on 1 January 2026. This version supersedes all previous versions of the 6sixe Privacy Policy.